Privacy Policy

Last updated: 5 July 2026

Me Go Mind Pty Ltd (“Me Go Mind”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, mobile applications, and AI assistant services (collectively, the “Services”).

This Privacy Policy is governed by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect the following types of information:

  • Account information: name, email address, phone number, and password.
  • Usage data: how you interact with Me Go, including chat history, tasks, notes, calendar events, goals, and learning activity.
  • Device information: IP address, browser type, operating system, and device identifiers.
  • Voice data: audio recordings and transcripts when you use the voice assistant feature.
  • Analytics data: aggregated information about app performance and user behaviour.

2. How We Use Your Information

We use your personal information to:

  • Provide, operate, and improve MeGo Mind and the Me Go assistant;
  • Personalise your experience and AI responses;
  • Send service updates, newsletters, and marketing communications (with your consent);
  • Respond to your enquiries and provide customer support;
  • Ensure security, prevent fraud, and comply with legal obligations;
  • Analyse usage trends to improve our products.

3. AI and Automated Processing

MeGo Mind uses artificial intelligence to process your requests, generate responses, and organise your information. While we use AI to improve your experience, we do not use your personal content to train third-party AI models without your explicit consent.

4. Sharing Your Information

We do not sell your personal information. We may share information with:

  • Trusted service providers who help us host, analyse, and secure our services;
  • Legal authorities when required by law or to protect our rights;
  • Business partners only with your explicit consent.

5. Data Storage and Security

We store your data on secure servers and use encryption, access controls, and regular security reviews to protect it. While we take reasonable steps to safeguard your information, no system is completely secure.

6. Cookies and Tracking

We use cookies and similar technologies to improve your experience, remember preferences, and analyse traffic. You can manage cookie settings through your browser.

7. Your Rights

Under Australian privacy law, you have the right to:

  • Access the personal information we hold about you;
  • Request corrections to inaccurate information;
  • Opt out of marketing communications;
  • Request deletion of your account and data, subject to legal requirements.

8. Children's Privacy

MeGo Mind is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. International Data Transfers

Some of our service providers may be located outside Australia. When we transfer data internationally, we ensure appropriate safeguards are in place.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website and updating the effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Me Go Mind Pty Ltd
Email: privacy@mindsmego.com
Address: Me Go Mind Pty Ltd
Level 12, 123 Market Street
Sydney, NSW 2000
Australia
ABN: 12 345 678 901